Service & Support
Request Service
Whether you're an existing AVLUM client or experiencing an issue with a system we installed, submit your request below and our team will be in touch promptly.
Tell us about your system
All fields marked with an asterisk are required. We respond to routine requests within one business day.
How it works
01
Submit your requestFill in the form with as much detail as possible about the issue and your preferred contact time.
02
We review and respondOur technical team reviews every request and contacts you by phone or email based on your urgency level.
03
Issue resolvedWe dispatch a technician or resolve the issue remotely — whichever is fastest for your situation.
Prefer to call?
Mon – Fri, 9 am – 5 pm
For after-hours emergencies, call our main line and select the emergency option.
Control4 Certified Showroom
Control4 Authorized Dealer
Lutron Authorized Dealer